Care, Contact & FAQs
For any and all questions that are not answered below, please do not hesitate to email us at Ben@VandreBrand.com.
Frequently Asked Questions
What is your return policy?
Your 100% satisfaction is a top priority for us. Free shipping. Free Returns. Unworn hats with tags can be returned within 30 days for a full refund. A free return shipping label will be provided upon request (email Ben@VandreBrand.com).
How do I care for my Wool and Linen Vandre hat?
The recommended way to clean your hat is to submerge it in cool water with a small amount of a detergent meant for delicate fabrics. Keep the hat submerged for a few minutes and gently move it around.
Remove the hat from the water and hang dry the hat from the leather closure or from the visor. It will dry overnight.
- Do NOT use warm or hot water (this can cause the fabric to shrink).
- Do NOT machine wash or machine dry.
- Do NOT squish the cap.
- Do NOT wring dry.
How do I care for my Cotton Vandre hat?
The recommended method is to follow the instructions above for the wool and linen hat cleaning. If you prefer to machine wash, then follow the instructions below.
How do I care for my Athletic Vandre hat?
The recommended way to clean your hat is by washing it on a light cycle with mild detergent. After washing, hang to dry.
- Do NOT use hot water (this can cause the fabric to shrink).
- Do NOT machine dry.
- Do NOT wring dry.
Can you customize Vandre hats for bulk orders?
Yes. We customize Vandre Athleisure hats for clients. Please reach out to Ben@VandreBrand.com to learn more about the process.
Finding a Cure and Our Commitment
No cause is more important to Vandre than helping to find a cure for ALS (amyotrophic lateral sclerosis). At present, medications can only attempt to slow ALS, reduce pain and discomfort from symptoms.
ALS remains uncured, but it is not incurable, which is why we are committing an annual percentage of our revenue, not profit. The donations will be contributed to the research team at ALS TDI.
Our owner's fathers entrepreneurial spirit lives on with all of us and is a driving force behind Vandre, thank you dad.