Care, Contact & FAQs
For any and all questions that are not answered below, please do not hesitate to email us at Ben@VandreBrand.com.
Frequently Asked Questions
How do I care for my Vandre hat?
A lint brush can be used to keep the hat clean between dry cleanings. You can even store your hat in the satin dust bag that comes with it to avoid dust collection.
While we recommend dry cleaning, an alternative way to clean your hat is to submerge it in cool water with a small amount of a detergent meant for delicate fabrics. Keep the hat submerged for a few minutes and gently move it around. Remove the hat from the water and hang dry the hat from the leather closure or from the visor. It will dry overnight.
- Do NOT use warm or hot water (this can cause the fabric to shrink).
- Do NOT machine wash or machine dry.
- Do NOT squish the cap.
- Do NOT wring dry.
What if my hat gets wet?
Vandre hat can withstand the elements including exposure to rain, snow, wind, etc. We have tested the wear extensively through the brutal Chicago winters. We recommend to pat dry the hat when you are able to, but these fabrics will endure the elements without an issue.
Will Vandre hats fit my head?
If you have an average head size then, yes, Vandre hats will fit your head. At this point in time, we only are able to offer one size in Vandre premium hats. If you're typically able to fit into a one-size-fits-all hat, then you should be all set.
How should the Vandre hat fit my head?
The Vandre baseball hat should have a slightly shallower fit than a fully constructed hat, but it's not as shallow as a standard unconstructed hat or a 'dad' hat. The fit set out to achieve the perfect balanced profile.
Keep in mind that the two front panels have light structure for the hat to lay nicely over the top of your head, but completely unconstructed back panels that form to the shape of your head.
What kind of hat is Vandre?
The Vandre premium hat is technically a luxury baseball hat with a hybrid fit, combining the best aspects of an unconstructed shallow baseball hat and a structured hat.
Where are Vandre hats made?
Vandre hats are handcrafted in our partners Chinese factory with the highest quality standards. The fabric is shipped directly to the factory from our fabric specialist here in Chicago, IL.
What is your return policy?
Unworn hats can be returned within 30 days for a full refund. A shipping label will be provided upon request for return shipping. The hat needs to be returned with all original shipping material. Your 100% satisfaction is a top priority for us.
Finding a Cure and Our Commitment
No cause is more important to Vandre than helping to find a cure for ALS (amyotrophic lateral sclerosis). At present, medications can only attempt to slow ALS, reduce pain and discomfort from symptoms.
ALS remains uncured, but it is not incurable, which is why we are committing an annual percentage of our revenue, not profit. The donations will be contributed to the research team at ALS TDI.
Our owner's fathers entrepreneurial spirit lives on with all of us and is a driving force behind Vandre, thank you dad. For more information, click here.
Technical Fit Details
Can I measure my head to better ensure Vandre hats will fit?
If you're really concerned about if the Vandre hat will fit your head, we wanted to provide you with as much detail as possible to help you make your decision on purchasing our premium baseball hat.
The measured circumference of the head size for the Vandre hat fit is between 21 and 24 inches. This is the measurement across your forehead, all the way around the back of your head, above the ears, back around to the front.
The hat was designed to fit the average head, for average adult male head measures 22.5 inches for males and 21.75 inches for females.
How do you recommend I measure my head?
You can use a tape measurer for the easiest measurements or you can use a cable of any kind to take your measurements, then use a ruler to get the measurement.